The second-hand marketplace Users Express Frustration About Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display a modified sizing category than originally posted because of the remapping.
Vinted explained the revised method more closely matches similar services.
They have suggested members to review their products and adjust the sizing manually if necessary, resulting in member annoyance.
Size Classification Changes
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but is now a UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The service features exceeding 100 million users, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
